Effective Date: 08/03/2026
Last Updated: 08/31/2026
At Chitral Publications, we respect your privacy and are committed to protecting the personal information you provide when you use our website, purchase our publications, access digital content, submit genealogical or historical information, contact us, or interact with our services.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, when it may be shared, and what choices you have regarding your information.
For questions regarding this Privacy Policy, please contact:
Chitral Publications
Chitral, Khyber Pakhtunkhwa, Pakistan
Email: info@chitralpublications.com
Chitral Publications is a digital publishing, historical research, and archival platform focused on preserving, publishing, and making accessible historical knowledge relating to Chitral and surrounding regions.
Our website may provide:
Our website also provides online shopping functionality, including product pages, shopping carts, checkout, customer accounts, and order processing.
Depending on how you interact with our website, we may collect different types of information.
You may provide personal information when you:
This information may include:
Because Chitral Publications provides genealogy and historical research services, you may voluntarily submit information relating to family history, lineage, ancestors, historical individuals, villages, communities, and historical documents.
Such submissions may contain information about people other than the person making the submission.
Please only submit information that you are authorized to provide.
Where appropriate, genealogy submissions may be used for:
Information that is required only for administrative purposes, such as:
will not intentionally be displayed publicly as part of a published genealogy record unless you have specifically authorized such disclosure or disclosure is otherwise required by law.
If you submit a genealogy for publishing, information that forms part of the approved public genealogy record may be displayed on our website.
Before submitting information for publication, please ensure that you have the necessary permission to provide and publish information relating to other individuals.
Our services are intended for a general audience and are not specifically directed toward children.
We do not knowingly request or collect personal information from children for the purpose of creating accounts or purchasing products.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, remove the information.
When you visit our website, certain technical information may be collected automatically.
This may include:
This information may be used for:
Our website may use cookies and similar technologies.
Cookies are small data files stored on your device by your browser.
We may use cookies to:
For example, our website provides shopping-cart and checkout functionality, which may require cookies or similar technologies to operate correctly.
You may configure your browser to reject or delete cookies. However, disabling certain cookies may cause parts of the website, including account, cart, checkout, or membership functionality, to stop working correctly.
When you purchase a physical or digital product through our website, we collect information necessary to process the transaction.
This may include:
This information is used to:
We do not use your payment information for unrelated purposes.
Payments may be processed through third-party payment providers.
When you make a payment, payment information may be transmitted directly to the relevant payment processor according to that provider’s privacy policy and terms.
Where payment processing is handled by a third party, Chitral Publications generally does not need to store your complete payment-card information.
You should review the privacy policy of the payment provider used during checkout.
When you purchase a physical book, we may use your information to:
Your shipping information may be provided to delivery or courier services when necessary to complete your order.
Some publications may be available for online reading or digital access.
Depending on the product or membership purchased, access may be associated with your:
We may process this information to determine whether you are authorized to access restricted digital content.
We may also maintain records of access permissions for security, fraud prevention, and service administration.
If you purchase or use a Chitral Publications membership, we may collect and process:
Membership information may be used to provide authorized access to membership content and manage your subscription or membership benefits.
Membership access does not automatically provide rights to physical book delivery unless a separate physical book purchase has been completed.
Where applicable, a physical book purchase may provide additional online reading access associated with that book.
A membership may provide online reading access to eligible publications without automatically including physical copies.
The specific access rights associated with a product or membership will be described on the relevant product, membership, or service page.
Our website may allow users to submit comments on books, genealogy records, and other published content.
When you submit a public comment:
Do not include sensitive personal information, private contact information, passwords, financial information, or confidential family information in a public comment.
If you submit a genealogy for verification, we may collect information necessary to:
Information submitted for verification is not automatically treated as a public genealogy record.
If you select an option to submit a genealogy for publishing, we may use the information you provide to:
Published genealogy records may contain historical names, family relationships, places, dates, lineage information, and other historical information contained in the approved record.
If you contact us regarding research, authentication, manuscript transcription, historical verification, translation, or archival services, we may collect information necessary to respond to your request.
This may include:
Submitted documents may be retained for the period reasonably necessary to complete the requested service, maintain business records, resolve disputes, or meet legal obligations.
Our website may allow visitors to subscribe to newsletters or updates.
If you subscribe, we may use your email address to send:
You may unsubscribe from marketing communications at any time using the unsubscribe mechanism included in the communication or by contacting us.
Our website currently provides a newsletter signup facility for publication releases, exclusive offers, and events.
We may use personal information for the following purposes:
To operate and maintain our website.
To create and manage user accounts.
To process book purchases, payments, shipping, refunds, and customer service.
To provide and manage membership access.
To provide authorized access to online books and publications.
To process, verify, research, and publish genealogy submissions where applicable.
To respond to historical and archival research requests.
To respond to inquiries and communicate regarding orders or services.
To detect and prevent fraud, abuse, unauthorized access, and other security threats.
To understand how visitors use our website and improve our services.
To comply with applicable legal, regulatory, accounting, and governmental requirements.
Where applicable, we process personal information based on one or more of the following:
Where processing is based on consent, you may withdraw that consent where applicable.
We do not sell your personal information as a product.
We may share information with third parties where reasonably necessary to operate our services.
These may include:
Third parties receive only the information reasonably necessary for the relevant service where practical.
Our website may contain or use third-party services, including payment services, analytics, embedded media, social-media features, maps, security services, or other external technologies.
Those third parties may independently process information according to their own privacy policies.
We recommend reviewing the privacy policies of third-party services before using them.
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, security, or content of external websites.
When you leave our website, we recommend reviewing the privacy policy of the website you visit.
We take reasonable technical and organizational measures to protect personal information against:
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should therefore use appropriate precautions when submitting information online.
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials.
You should:
We will not ask you to disclose your password through an unsolicited email.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
Some historical records may need to be retained for longer periods because preservation is part of the purpose of our services.
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Some requests may be subject to legal or operational limitations.
If you want to request correction or deletion of personal information, contact us at:
Email: [YOUR PRIVACY EMAIL]
Please include enough information for us to identify the relevant account, order, submission, or record.
For security purposes, we may need to verify your identity before completing certain requests.
Some information published through Chitral Publications may constitute historical or archival information rather than private personal information.
Once historical material has been publicly published, removing or altering it may affect the integrity of an archival record.
Where appropriate, we may consider requests to correct factual errors while preserving the historical integrity of the underlying record.
If you submit information about another person—for example, as part of a genealogy or historical record—you are responsible for ensuring that you have a lawful basis or appropriate authority to provide that information.
Please avoid submitting unnecessary sensitive information about living individuals.
Chitral Publications may be accessed by users from different countries.
If you access our website from outside Pakistan, your information may be processed in Pakistan or in other locations where our service providers operate.
By using the website, you acknowledge that information may be processed in jurisdictions different from your own, subject to applicable legal requirements.
We may update this Privacy Policy from time to time.
When changes are made, we will update the Last Updated date at the top of this page.
Material changes may also be communicated through the website or other appropriate channels where required.
We encourage you to review this page periodically.
If you have questions about this Privacy Policy, your personal information, genealogy submissions, orders, memberships, or privacy requests, please contact:
Website: chitralpublications.com
Location: Chitral, Khyber Pakhtunkhwa, Pakistan
Email: info@chitralpublications.com
Phone/WhatsApp: 03003163095
